Southville International School and Colleges
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Customer relationship management : creating competitive advantage through win relationship strategies /

by Storbacka, Kaj.
Type: materialTypeLabelBookPublisher: Singapore : McGraw-Hill, 2002Description: x, 160 p. : ill. ; 24 cm.Subject(s): Customer relations -- management
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College Library

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HF 5415.5 .St74 2002 (Browse shelf) 1 Available C4930

C4930

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